Temporary Slowness or Downtime in Our Services

Incident Report for Athennian

Resolved

This incident has been resolved.

Posted Jan 29, 2024 - 10:13 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2024 - 09:37 MST

Update

System Status Update: All Systems Operational
We're pleased to report that all systems are now up and running. The recent issue has been fully resolved.
We will be sending out a detailed communication via email shortly to provide more information on this matter.
Thank you for your patience and understanding.

Posted Jan 29, 2024 - 09:36 MST

Investigating

We are currently experiencing temporary slowness or downtime with some of our customers since January 29 at 9 AM EST. As such some users are unable to access Athennian. Our team is currently working to solve the issue. Updates will be regularly posted on our status page.
We sincerely apologize for any inconvenience and appreciate your continued support.

Posted Jan 29, 2024 - 08:27 MST

This incident affected: Athennian APP (Canada).